Privacy Policy

Last Updated: October 2026

Just In Time Services — JITS Junk Removal ("JITS Junk Removal", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of our customers across Ontario, Canada. This Privacy Policy sets out how we collect, use, disclose, and safeguard personal information when you visit our website (jitsjunkremoval.ca), contact us, or utilize our junk removal and hauling services (the "Services").

By accessing our website, requesting a quote, or using our Services, you consent to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy and applicable Canadian federal and Ontario provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. What Personal Information We Collect

"Personal Information" refers to any information that can identify an individual, such as your name, residential address, phone number, or email address. It does not include business contact information used solely for business communication.

We collect Personal Information directly from you when you interact with us, including:

Contact & Service Details: Your name, service address, telephone number (437-985-1461), email address (jitsjunkremoval@gmail.com), requested pickup times, and descriptions or photos of materials you need removed.
Communications: Records of telephone calls, text messages, emails, or website form submissions for quote requests, dispatch coordination, and quality assurance.
Payment & Billing Information: Transaction and billing details necessary to process payment for completed hauling services.
Website Usage Data: Technical information collected passively through cookies and analytics tools, such as your IP address, browser type, device type, and website navigation patterns.

2. How We Use Personal Information

We use the Personal Information we collect to deliver efficient junk removal services across Ontario and to maintain high service standards:

Service Delivery & Dispatch: Scheduling pickups, dispatching crews to your property, estimating job costs, and providing direct status updates (e.g., "Ready for Dispatch" alerts).
Customer Support: Responding to inquiries, processing job requests, resolving service issues, and managing client accounts.
Operations & Record Keeping: Maintaining internal business records, processing invoices, and enforcing agreement terms.
Marketing & Communications: Sending promotional updates, special offers, or service announcements (you may opt out at any time).
Legal & Safety Compliance: Investigating safety or security incidents, protecting property rights, and fulfilling regulatory requirements under Ontario law.

Note: We may anonymize or aggregate data (removing all personal identifiers) for internal analytical, operational, or marketing purposes.

3. Disclosure of Personal Information

JITS Junk Removal does not sell, rent, or trade your Personal Information. We only disclose personal information under the following circumstances:

Service Providers: We may share information with trusted third-party vendor platforms that assist our operations (such as website hosting providers, payment processors, call tracking tools, and dispatch management systems).
Local Eco-Partners & Recyclers: Information regarding commercial materials or items may be coordinated with Ontario recycling facilities or local donation centers (without sharing your sensitive contact details).
Legal Requirements: We may disclose personal information if required by law, subpoena, court order, or to cooperate with law enforcement and regulatory authorities in Ontario or Canada.
Business Transfers: In the event of a merger, acquisition, corporate reorganization, or sale of business assets, customer information may be transferred as part of the transaction.

4. Cookies & Digital Technologies

Our website uses cookies, web beacons, and related tracking technologies to optimize user experience and analyze site traffic:

Essential Cookies: Necessary for basic website functionality, navigation, and security.
Performance & Analytics Cookies: Tools such as Google Analytics help us measure how visitors interact with jitsjunkremoval.ca, allowing us to improve navigation and user experience.
Marketing & Call Tracking: Tools such as Meta/Facebook Pixel, Google Ads, and call tracking services measure advertising efficiency and route inquiries to our local dispatch team.

You can manage or disable cookies through your browser settings; however, doing so may limit certain features or functions on our website.

5. Security & Data Storage

We implement physical, administrative, and technological safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or modification.

Your Personal Information is processed and stored on secure servers located in Canada and trusted international cloud providers. While we take all reasonable precautions, no internet transmission or electronic storage method is 100% secure.

6. Third-Party Websites

Our website may contain links to third-party sites (such as our Instagram @jitsjunkremoval or Facebook pages). We are not responsible for the content or privacy practices of external websites. We encourage you to review the privacy policies of any third-party platforms you visit.

7. Your Privacy Rights & Choices

Under Canadian privacy laws (PIPEDA), you have the right to:

Access the Personal Information we hold about you.
Request corrections to inaccurate or incomplete information.
Withdraw your consent to our collection, use, or disclosure of your information (subject to contractual or legal restrictions).
Unsubscribe from marketing communications using the link provided in our emails or by contacting us directly.

To submit a request regarding your Personal Information, please contact us using the details below.

8. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding your data, please reach out to us:

Company: Just In Time Services — JITS Junk Removal
Phone: 437-985-1461
Email: jitsjunkremoval@gmail.com
Website: jitsjunkremoval.ca
Location: Serving the Greater Toronto Area, Durham Region, & Surrounding Ontario Communities

Our Promises

Ready for Dispatch

Our local crews maintain active dispatch availability across Ontario. We provide fast response times and direct communication prior to arrival.

We Remove Anything

From residential clutter and heavy commercial loads to estate cleanouts, just point to what needs to go and our team handles all the heavy lifting (excluding hazardous materials).

100% Eco-Friendly

We prioritize environmental responsibility by sorting, donating usable items to local charities, and taking materials to certified Ontario recycling facilities.

Registered ON Business & Fully Insured

Rest easy knowing JITS Junk Removal is a fully registered Ontario business carrying complete liability insurance for total protection on every job site.